February's Polar Vortex challenged Texas’ electrical grids, but Hamilton County Electric Cooperative’s mission to deliver safe, affordable and reliable electric service remains unchanged. We’re not going anywhere.
All of us were frustrated by February’s grid mandated outages. Many of us were left in the dark just like you as our employees answered calls and worked as quickly as they safely could to restore power.
Unlike other utilities, Hamilton County EC is a member-owned and member-led cooperative that exists only to serve its members, not to make a profit. In fact, revenues earned beyond the cost of operating the cooperative are returned to members in the form of capital credits. That’s one reason that the rate you pay for power will remain stable while our employees remain on the job to keep the lights on.
Your electric bills are tied directly to the amount of electricity you use—usage that may have increased at your home as your heater worked overtime during February’s bitterly cold weather. Rest assured, we did not raise our rates in February, and we never charge members for electricity when their power is off.
Electric cooperatives have a long history of working with Texas’ leaders to ensure your electricity remains safe and reliable. We don’t yet know all the impacts of February’s extreme weather, but we remain focused on developments at the Legislature as we work with our statewide association, Texas Electric Cooperatives, to protect our members and employees from any potential effects. Throughout this assessment and learning process, we pledge to keep our members informed every step of the way.
Hamilton County EC’s members are our friends, neighbors and family members. We aren’t just keeping electricity flowing to homes and business — we’re powering our community. That’s why we are deeply committed to providing safe and reliable energy solutions to our members at a fair price — a commitment that has guided our business for more than 75 years.